Best CRM for Pet Grooming Business (2026)

Most pet groomers still track client notes in a spiral notebook — until a dog's allergy goes unlogged, a double-booking slips through, or a loyal regular disappears because no one sent a follow-up. A grooming-specific CRM stores each pet's breed, coat condition, vaccination status, and visit history alongside the owner's contact details, so you walk into every appointment fully prepared. With software ranging from $29 to $105+ per month, the platform you choose should match your actual workflow — not just your budget. This guide ranks the five best CRM tools for pet grooming businesses in 2026, with honest pricing, pet record features, and what each tool is actually built for.

How We Evaluated These Tools

We scored each platform across six criteria that matter most to grooming businesses:

• Pet & Owner Record Depth: Breed, coat type, allergies, vaccination status, and per-visit grooming notes.
• Automated Reminders & Follow-Ups: SMS/email reminders and post-appointment follow-ups without manual effort.
• Online Booking: Clients self-book 24/7 without calling you.
• Payment & No-Show Protection: Card processing, optional deposits, and card-on-file storage.
• Pricing & Value: Transparent pricing appropriate for a solo groomer or small studio.
• Mobile Access: Manage your calendar and clients from your phone.

1. ROXO Hub — Best Overall

• Full client history, notes, digital intake forms, and consent waivers per profile
• Auto reminders sent automatically — no manual follow-up needed
• Clients self-book 24/7; optionally require a deposit or store a card on file for no-show protection
• Instant same-day payouts with tap-to-pay — no card reader required

2. MoeGo — Best for Mobile Groomers

• Pet profiles with coat notes, allergy alerts, vaccine expiry checks, and last-groom dates
• Automated SMS/email reminders, confirmations, and abandoned booking recovery
• Advanced booking rules by breed, size, or service type
• Multi-van scheduling with route maps

3. DaySmart Pet — Best Budget Option

• Client history, pet photos, and loyalty reward tracking
• Text and email marketing with campaign tools
• Online booking page with Facebook integration
• Mobile app for iOS and Android

4. Gingr — Best for Boarding + Grooming Combos

• Pet profiles with vaccination tracking and incident reports
• 24/7 self-service pet parent portal for booking and record updates
• Email and SMS appointment reminders
• Pet parent mobile app (iOS/Android)

5. PetExec — Best for Multi-Service Facilities

• Electronic guest records with full history, incidents, and document storage
• Automated email/text reminders, birthday messages, and vaccination due alerts
• Customer self-service portal for booking and payments
• Staff and pet parent mobile apps

Side-by-Side Comparison

Pricing based on publicly available information as of 2026. Verify current rates directly with each provider.

The Verdict

For a solo groomer or small studio, ROXO Hub is the clear choice at $39.99/month — one subscription replaces your booking tool, CRM, payment processor, and website with no add-on fees. Mobile groomers with a van or fleet will find MoeGo's route tools and detailed pet profiles hard to beat, though per-van pricing scales up fast. Groomers also running boarding and daycare should evaluate Gingr or PetExec — just be prepared for the $105/month starting price. Need the basics on a tight budget? DaySmart Pet at $29/month is a reasonable starting point.

Pricing, features, and product details above are based on publicly available information at the time of writing and may have changed. Always verify directly with each provider before making a purchasing decision. ROXO Hub strives for accuracy but makes no guarantees regarding third-party product information.

Frequently Asked Questions

What is the best CRM for a small pet grooming business?

For a solo groomer or small studio, ROXO Hub offers the best value — full client and pet record management, automated reminders, online booking, and payments for a flat $39.99/month. Tools like Gingr and PetExec start at $105/month and are better suited for multi-service facilities running boarding and daycare alongside grooming.

Do I need pet-specific software, or can I use a general CRM?

General CRMs like HubSpot or Zoho aren't built for appointment-based grooming businesses — they lack per-pet visit notes, breed-specific records, or no-show protection features. A purpose-built tool like ROXO Hub handles scheduling, client history, waivers, and payments in one place without workarounds.

How much does pet grooming CRM software cost?

Pricing varies widely: DaySmart Pet starts at $29/month, ROXO Hub is a flat $39.99/month, MoeGo starts at $49/month per van, and Gingr and PetExec both start at $105/month. Always verify current pricing directly with each provider, as plans and features change regularly.

Can grooming software help reduce no-shows?

Automated SMS and email reminders are one of the most reliable ways to reduce missed appointments. ROXO Hub also lets you optionally require a deposit at booking or store a card on file — giving clients a financial commitment before the appointment day arrives.

What features should a pet grooming CRM have?

At minimum, look for per-pet profiles covering breed, coat condition, allergies, and vaccination status; owner contact history; automated appointment reminders; and 24/7 online booking. Payment processing with optional no-show protection — deposits or card on file — is also essential for any grooming business running a tight daily schedule.

Is MoeGo good for salon-based pet groomers?

MoeGo is excellent for mobile groomers with vans — it includes route mapping and per-van scheduling that salon-based businesses don't need. For a fixed-location grooming studio, ROXO Hub provides better value since you're not paying for mobile-specific features you'll never use.