Stop losing money to no-shows.
Automated reminders, card-on-file deposits, and late cancellation fees — built in. Set it once, protect your income forever.
No awkward conversations · Policies enforced automatically · Stripe-powered
IMAGE: Reminder sequence timeline + card-on-file charge screen on phone
No-shows aren't just annoying — they're a revenue problem. And they're preventable.
20%
of appointments end in a no-show for unprotected service businesses
$60–120
average revenue lost per no-show for a solo service pro
0
warning and zero consequence — how most no-shows happen today
How It Works
Set it once. Let it run.
Set your policy once
Choose your reminder schedule (48hr + 1hr). Set deposit %, minimum notice window, and late cancellation fee.
Reminders go out automatically
Email and SMS fire on your schedule. Clients confirm or reschedule before it's too late.
No-shows get charged
If a client no-shows with a card on file, the fee is collected automatically. No conversation needed.
Auto Reminders
Remind them before they forget.
Automated email and SMS sequences that go out on your schedule, every time, without you lifting a finger.
SMS + email reminders
Automated sequences: 48hr, 24hr, 1hr before — fully configurable. Hit clients wherever they are.
Confirm/reschedule link
Every reminder includes one-click confirm or reschedule — respects your minimum notice window.
Custom message copy
Edit the reminder text and tone to match your brand. Sound like you, not like a robot.
Group class reminders
Reminders work for both 1-on-1 appointments and group classes with capacity limits.
Delivery tracking
See which reminders were delivered, opened, and confirmed. Know who got the message.
Reminder pause
Disable reminders for specific clients or appointment types when you need flexibility.
No-Show Protection
Charge no-shows without the awkward conversation.
Card on file, deposit policies, and late cancellation fees — all enforced automatically by your rules.
Card on file
Clients save their card when booking. You charge no-shows without asking — automatic.
Deposit collection
Require a deposit at booking (% or fixed). Held until appointment completes.
Late cancellation fees
Auto-charge if a client cancels inside your minimum notice window. Policy enforced, no exceptions.
Policy display
Your cancellation policy shown at booking — clients agree before confirming.
Manual override
Waive any charge before it processes. You stay in control for regulars or special cases.
Charge history
Full log of every no-show fee — collected, waived, or pending. Dispute-ready records.
See It In Action
Your policy settings, in one panel
IMAGE: No-show policy settings panel — reminder timing toggles + deposit config + no-show fee field + card-on-file charge history table
Configure once. Enforce forever.
What Clients Say
Real results from real service pros
★★★★★
“I haven't had a no-show in months. The reminder with the reschedule link changed everything — clients either confirm or they reschedule before it's a problem.”
Lash Tech · United States
TESTIMONIAL: need real quote
★★★★★
“I was too embarrassed to charge no-shows manually. Now it happens automatically. My income is protected and I don't have to say a word.”
Personal Trainer · United States
TESTIMONIAL: need real quote
Works With
Part of your complete business toolkit
Used by service pros across industries
FAQ
Common questions
What reminder timing options do I have?
7-day, 48hr, 24hr, 1hr — enable any combination you like. Mix and match to find what works for your clients.
Can clients reschedule from the reminder?
Yes — one-click reschedule link in every reminder. It respects your minimum notice rules automatically.
What if a client disputes a no-show charge?
You have a full record: booking confirmation, reminder delivery timestamp, and charge timestamp. Clear and defensible.
Is the deposit held until the appointment?
Yes — deposits are held and applied to the balance at checkout. If they no-show, you keep it.
Can I waive a no-show fee for a regular client?
Yes — you can manually waive any charge before it processes. Good relationships always come first.
Want to see the no-show protection live?
Book a free 15-minute walkthrough. We'll show you the reminder setup, policy configuration, and charge flow — all live. Zero pressure.
- Configure your reminder schedule in real time
- See the card-on-file charge flow end-to-end
- Set up your deposit and cancellation policy
- Answer every question you have
Book a Demo
Select a date for your demo call