Privacy Policy

1. Introduction

Roxo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Please read this privacy policy carefully. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and phone number
• Business name and address
• Payment and billing information
• Profile information and preferences
• Communications you send to us

Information Collected Automatically

When you use our Service, we automatically collect:

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed)
• Usage information (features used, actions taken)
• Location information (based on IP address)

Information from Third Parties

We may receive information from third-party services you connect to your account, such as payment processors (Stripe), authentication providers, and integration partners.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required by law, legal process, or government request, or to protect our rights, privacy, safety, or property.

With Your Consent

We may share information with third parties when you give us consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications
• Restriction: Request restriction of processing

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our Service. Types of cookies we use:

• Essential Cookies: Required for the Service to function
• Analytics Cookies: Help us understand how you use our Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. Key third-party services we use:

• Stripe: Payment processing
• Firebase: Authentication and hosting
• Analytics providers: Usage analytics

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights

We do not sell personal information as defined by the CCPA.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Roxohub Inc., United States