Support

We're here to help you succeed

Contact Support

For any questions, issues, or feedback, reach out to our support team:

[email protected]

Schedule a Support Call

Book a free 1-on-1 session with our team

Book a Demo

Select a date for your demo call

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How Our Support Works

At ROXO Hub, we're committed to providing you with the assistance you need to run your business smoothly. Our dedicated support team is available via email to help with any questions or issues you may encounter.

What We Can Help With

Account setup and configuration
Booking and scheduling questions
Payment and billing inquiries
Website builder assistance
Digital waivers and client management
Mobile app and Tap to Pay support
Technical issues and troubleshooting
Feature requests and feedback

Response Times

Standard Response

We aim to respond to all inquiries within 7 business days.

Complex Issues

For complex technical issues, resolution may take up to 30 business days.

Before Contacting Support

To help us assist you more efficiently, please include the following information in your email:

Your account email address
A detailed description of the issue or question
Steps to reproduce the issue (if applicable)
Screenshots or screen recordings (if helpful)
The device and browser you're using

Helpful Resources

While waiting for a response, you may find answers to common questions in our other pages:

Our Commitment

We're dedicated to providing you with the best possible experience on ROXO Hub. Your success is our success, and we're here to support you every step of the way.

If you're not satisfied with the resolution provided, please reply to any support email thread and your case will be escalated for further review.

Contact Information

Support Email: [email protected]
General Inquiries: [email protected]
Company: Roxohub Inc., United States