Terms of Service

Last updated: November 30, 2024

1. Agreement to Terms

By accessing or using the Roxo platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including business owners, service providers, and their clients.

2. Description of Service

Roxo provides a business management platform that enables service professionals and businesses to:

  • Manage client relationships and appointments
  • Process payments and subscriptions
  • Create and manage professional websites
  • Handle digital waivers and documentation
  • Track business analytics and reporting

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. Payment Terms

Certain aspects of the Service may be provided for a fee. You will be required to select a payment plan and provide accurate billing information.

By submitting payment information, you authorize us to charge the applicable fees to your designated payment method. Subscription fees are billed in advance on a recurring basis.

All fees are exclusive of applicable taxes, which you are responsible for paying. Fees are non-refundable except as required by law or as explicitly stated in these Terms.

5. Payment Processing

Payment processing services are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service.

By using our payment features, you agree to be bound by Stripe's terms and authorize us to share necessary information with Stripe for payment processing purposes.

6. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service or servers
  • Collect or store personal data about other users without their consent
  • Use the Service for any fraudulent or illegal purpose

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Roxo and its licensors.

You retain ownership of any content you submit, post, or display on or through the Service. By submitting content, you grant us a license to use, modify, and display such content in connection with providing the Service.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

You are responsible for maintaining the confidentiality of your clients' data and ensuring your use of the Service complies with applicable privacy laws.

9. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. You may export your data prior to termination. After termination, we may delete your data in accordance with our data retention policies.

10. Limitation of Liability

To the maximum extent permitted by law, Roxo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Address: Roxohub Inc., United States